1. Introduction & Scope
By using the fg661 website and app, you agree to this Privacy Policy. fg661 is a responsible online betting platform, and protecting user privacy is a core part of our commitment.
This Privacy Policy applies to all fg661 services, websites, mobile applications, and customer support channels. Whether you open an account, make a deposit, place a bet, or contact us – this policy ensures your information is protected at every step.
We believe data protection is not just a legal obligation – it is an ethical responsibility to our users. That is why fg661 operates in accordance with international data protection standards and continuously updates its security measures.
Important: This Privacy Policy has been written with Bangladeshi users in mind. However, in the event of any legal dispute, the English version shall be considered the definitive text.
2. What Information We Collect
Fg661 only collects the information necessary to deliver our services properly and meet our legal obligations. A detailed breakdown of the data we collect is provided below.
| Data Type | Details | Reason for Collection |
|---|---|---|
| Identity Information | Full name, date of birth, nationality, national ID number | KYC Verification & Age Confirmation |
| Contact Information | Email address, mobile number, residential address | Account Management & Communication |
| Financial Information | Payment methods, mobile banking numbers, transaction history | Deposit & Withdrawal Processing |
| Activity Data | Betting history, login times, and features used | Service Improvement & Fraud Prevention |
| Technical Data | IP address, browser type, device information, cookies | Security & Service Quality Improvement |
Fg661 never stores your password, PIN, or full card number. All payment information is processed in encrypted form in accordance with PCI-DSS standards.
3. How We Collect Information
Fg661 collects your information through several methods, each designed with the protection of user interests as the highest priority.
- Provided directly by you: You provide information directly when completing the registration form, uploading KYC documents, or contacting customer support.
- Collected automatically: When you use the fg661 platform, our systems automatically collect information about your device and browsing activity.
- Cookies & Tracking: Our website uses cookies to enhance your experience and help us analyze site performance.
- Third-Party Verification: As part of the KYC process, identity verification may be carried out through a licensed verification agency.
- Payment Processors: Transaction data is received from authorized payment gateways to process deposits and withdrawals.
Please note that fg661 never collects information you have not provided, and your data is never used without your consent.
4. How We Use Your Information
Fg661 uses the data it collects for the purposes outlined below. Each use case is clearly defined and limited in scope.
- Account Management: To create, manage, and keep your fg661 account secure.
- Service Delivery: To deliver all services correctly, including betting, payment processing, and bonus distribution.
- Legal Compliance: To meet regulatory requirements and fulfill AML and KYC verification obligations.
- Fraud Prevention: To detect and prevent suspicious activity and ensure the security of the platform.
- Service Improvement: To analyze user experience and further improve fg661's products and services.
- Communication: To keep you informed about important updates, transaction confirmations, and promotional offers (subject to your consent).
- Responsible Gaming: To identify potentially problematic gaming patterns and provide timely support.
Marketing Communications: You can opt out of promotional emails or SMS at any time through your account settings. Please note that transactional confirmation messages will still be sent regardless.
5. Data Sharing Policy
Fg661 does not sell your personal data or share it with third parties without authorization. Data sharing is limited to the specific circumstances outlined below.
- Payment Partner: Necessary information is shared with approved payment gateway and mobile banking providers to process deposits and withdrawals.
- KYC Provider: Required documents are shared with licensed verification agencies for identity verification purposes.
- Legal Authorities: Where required by government directive or court order, information will be disclosed to the relevant authorities.
- Technology Partners: Approved technology providers that assist with hosting, analytics, and customer service may access limited data.
Fg661 will never sell or rent your data to advertisers, data brokers, or any unauthorized third parties. This is an unwavering commitment.
Every third-party partner is bound by a strict confidentiality agreement with us and is required to comply with fg661's data protection standards.
6. Cookies & Tracking Technologies
Fg661 uses cookies and similar tracking technologies on its website and app to enhance your browsing experience and monitor site performance.
- Essential Cookies: These cookies are required to maintain login sessions and ensure site security. They cannot be disabled.
- Functional Cookies: To remember your language preference, account settings, and personalized experience.
- Analytics Cookies: To understand how users interact with the site and to improve the quality of our services.
You can manage or delete cookies at any time through your browser settings. However, disabling essential cookies may affect the proper functioning of certain fg661 features.
7. Data Retention Period
Fg661 does not retain your data indefinitely. A specific retention period is defined for each category of information.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account & Identity Information | 5 years after account closure | Legal Obligations & AML Regulations |
| Transaction & Financial Records | 7 Years After Account Closure | Tax & Financial Regulatory Requirements |
| Betting History | 3 Years | Dispute Resolution & Auditing |
| Customer Support Communications | 2 Years | Service Quality Review |
| Cookies & Session Data | Up to 1 Year | Site Functionality |
Once the retention period expires, data is securely deleted or anonymized. However, where an active legal dispute or investigation is ongoing, certain data may be retained for a longer period.
8. Your Rights
Under fg661's Privacy Policy, you have a number of important rights over your own data. You may contact us at any time to exercise these rights.
To exercise any of these rights support@fg661.appEmail us at . We will respond to your request within 30 business days.
Please Note: In some cases, legal obligations may prevent us from fulfilling all requests. Where this applies, we will explain the reason to you.
9. Children's Privacy
Fg661 is a betting platform intended for adults only. We strictly ensure that no one under the age of 18 can access or use our platform.
- Age verification is mandatory at the time of registration.
- A government-issued ID is required for age verification as part of the KYC process.
- We do not knowingly collect personal information from anyone under the age of 18.
- If any minor's data is found, it is deleted immediately and the account is closed.
If you believe a minor is using fg661, please contact us immediately.
10. Policy Changes & Updates
Fg661 may update this Privacy Policy from time to time. If any changes are made, we will notify you through the following means.
- The "Last Updated" date on this page will be revised accordingly.
- For significant changes, you will be notified directly at your registered email address.
- You may also be notified via pop-up notifications when logging into the platform.
- Continued use of fg661 after any changes takes effect will be considered your acceptance of the updated policy.
If you have any questions about changes to this policy support@fg661.appPlease reach out to us at . Our team is always ready to address any concerns you may have.
Fg661 will notify you at least 30 days before any significant changes to this Privacy Policy, so you can make informed decisions.